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Campaigns & Vouchers

Buy vouchers

Vouchers, if offered in the shop, can be purchased like normal items.

Once you have purchased a voucher and it has been activated after successful payment,the amount will appear in the processing pages.

How to send vouchers

To send a voucher, please click on the "Send Voucher" link on the login page. To send a voucher, we need the following information from you: First and last name of the recipient, a valid email address of the recipient,the desired amount (This amount can also be less than your credit), additionally short message to the recipient. We ask you to check the information before sending, because the possibility to correct information exists only before sending.

Shopping with vouchers

As soon as you have a credit, you can use it to pay for your order. During the order process you have the possibility to redeem your credit. If your credit is less than the value of your order, you must choose your preferred method of payment for the difference. If your credit exceeds the value of the goods, the remaining credit is of course available for your next order.

Posting vouchers

If you have received a voucher by e-mail, you can book the amount as follows:

1. Click on the link provided in the e-mail. If you do not yet have a personal customer account, you have the option of opening one.

2. During the order process you can enter the code manually on the page " payment method ". Please book your voucher first and then choose the desired payment method.

In case of problems:

If there should be any problems with a voucher, please contact us via email : Please describe the problem as detailed as possible, important details are among others : Your customer number, the voucher code, error messages from the system and the browser you are using.

IMMEDIATE BONUS for public authorities

Members of the police, military and other authorities receive a SOFORTBONUS at RECON 

Log in to the customer portal after your article selection, select your authority affiliation from the list via the button AUTHORITIES, note the authority address as delivery address and receive from an order value of

-> 10% from 250,00 &euro 

-> 20% from 1000,00 €

a  SOFORTBONUS order value on all bonus-capable articles.

Please note: already registered customers with discount conditions receive a maximum possible discount of 20%, conditions cannot be added. Non-bonus eligible items include books, DVDs, food, special items, special offers. 


False information about the person, authority affiliation and authority address can lead to criminal consequences.

For special inquiries please write to: